What to Do When Your Phone Needs a Repair

You’re already stressed without being able to properly use your phone because it’s broken, but now you’re starting to think about cell phone repair services — and the headache just gets worse!

Thankfully Wireless Specialties of Middle Georgia has dealt with more broken phones than we can count over the years, and we’ve gotten pretty good at handling them. Our cell phone repair services take as little as 30 minutes to take phones from broken to practically brand new, but before you come see us at our Macon location, read the rest of this article and learn the proper steps to take when you think you need cell phone repair, and then get in touch with us to schedule a repair.

person on phone

Determine the Cause of Your Phone's Malfunction

The first step is to determine what is causing your phone to stop working. If your phone was dropped or exposed to water, it could be a simple hardware problem. However, if your phone has been running slowly or randomly shutting down, it could be a software issue. Knowing the cause of the problem will help you decide whether to repair or replace your phone. Wireless Specialties of Middle Georgia also sells used mobile phones at steep discounts to help make this decision easier.

person typing

Research Cell Phone Repair Services

Once you know the cause of the issue, the next step is to find a reliable repair service. Before hiring a professional, do some research to make sure they have the experience and qualifications to fix your device safely and quickly. At Wireless Specialities, we back up all of our repairs with a warranty, giving you peace of mind.

woman on phone

Back Up Your Data

Before sending your phone off for repair, it's important to back up your personal data. This ensures that your contacts, photos, videos, and other important files are safe and can be transferred to a new phone if needed. Though most phones have built backup features, there are also third-party apps that can help you securely store your data.

phone repair

Send Your Phone for Repair

Once you've backed up your data and found a reliable repair service, it's time to send your phone off for repair. Make sure you package your phone securely and include a detailed description of the issue and any other information the repair service might need.

When your phone needs a repair, it's important to know what to do in order to get it fixed quickly and safely. If you’re ready to renew your wireless device, then schedule a repair with Wireless Specialties of Middle George today!